Centralized Process Automation System for the Banking Sector to Manage and Govern Internal Audit Details

Abstract

Abstract This dissertation presents the development and implementation of the Centralized Process Automation System (CPAS), a comprehensive internal audit tool designed to enhance efficiency and effectiveness within the banking sector. The project is motivated by the need to automate internal auditing processes, providing a solution to challenges in data management, communication, resource planning, monitoring, and decision support. The project explores into the background and requirements analysis, examining functional, technical, transitional, operational, and non-functional requirements. Additionally, a review of similar systems, including Generalized Audit Software (GAS) and related technologies, is conducted to inform the design and development process. The architectural design of CPAS is detailed in Chapter 3, discussing the problem analysis for selecting the appropriate architecture and exploring design strategies. The chosen system architecture is presented along with Unified Modeling Language (UML) diagrams. Chapter 4 provides insights into the implementation details, covering tools, technology, project structures, and system architecture. Chapter 5 introduces CPAS as a Management Information System (MIS), describing its operation modules supporting MIS functionalities. The report-generating modules are explored in detail, covering data storage, communication, resource planning, monitoring, strategic planning, efficiency improvement, and decision support. Testing and evaluation of CPAS are thoroughly examined in Chapter 6, covering functional testing, security testing, data security, performance testing, usability testing, audit trail testing, and compliance testing. The chapter concludes with the results of testing and user evaluation. In the concluding Chapter 7, a recap of encountered problems is presented, along with the strategies employed for overcoming challenges. The evaluation of objectives and reflections on project completion are discussed, followed by considerations for future work. This dissertation contributes to the enhancement of internal auditing processes and sets the stage for further exploration and future innovation in the centralized process automation systems.