Mobile Based Vehicle Service Stations Connecting Application

Abstract

Sri Lanka’s vehicle population rapidly increasing regularly which is around 6.8 million according to Sri Lanka vehicle registration statistics. In order to achieve proper functioning and durability of vehicles which should be maintained and serviced on time. There are number of vehicle service centers around the Sri Lanka to provide the vehicle service facilities such as body washing, oil changing, interior cleaning, waxing etc. However, the main problem or inconvenience is that most of the vehicle service centers are limited to their potential group of customers and they are working as isolated individuals. Although the technologically revolutionary products and services are popular among the Sri Lankan crowd, some of the service centers still do not have their digital presence and they are approaching their customers in conventional way. When considering this from the vehicle owners’ or users’ side, most of them are busy with their works as well as the smart phones and which related services are much more reliable them to use. The proposed solution was inspired from the popular mobile based taxi booking application which is providing specific platform to connect with driver and the passenger. This application called “ServoLK” which has two types of mobile applications for both service customer and service center. It provides an opportunity to connect with vehicle users and the individual service centers on a one platform. The application has several features to find the service centers easily such as nearby search and top-rated search as well as review them and find more details about the service centers etc. Service centers also can easily get the service reservations through this application. Therefore, this application introduces specific platform to create their digital identity and fulfills the technological gap between the vehicle user and the service center. The application supports with Android devices and which mainly uses peer to peer connecting mobile application technology and GPS location services. It was developed by using mobile application development technology called React Native which is robust and highly sophisticated programming language as well as server-side operations were handled by using Google Firebase which is Cloud based NoSQL database. In addition to that number of dependencies were used when compiling the project. This application was effectively developed and successfully implemented. According to user evaluation feedbacks, “ServoLK” application satisfies the objectives of the project.