Online Insurance Agent

Abstract

Insurance simply means sharing the risk among large number of people in the society at a price. In Sri Lankan context, there is a rapid growing interest about insurance is visible among people not only in Colombo & suburbs but also in remote areas. The major causes may be large number of accidents, increasing complexity of social life and many other reasons. As we are moving fast to digital economic era, every service are started to sell through the Internet.

Online Insurance Agent is evaluating customer needs and help to take an insurance policy from any insurance company in Sri Lanka without human intervention. People can log to this system via Internet and evaluate all types of insurance plans in each and every company and match with their own needs.

There are four parts consist of this system. They are Need Analysis, Quotation system, make an appointment and Customer complaints/comments.

This system will be implemented to the Ceylinco Insurance Company Limited. All requirements are gathering with the help of marketing division and the senior underwriters. Finally this system aims to provide life insurance for many of Internet users for fulfilling all requirements of their lives.