Online Restaurant Management & Food Ordering System

Abstract

Typically in a restaurant food order process involves several steps for ordering the food where firstly customer starting from browsing the paper based menu and then inform to the waiter for ordering items. An alternative method for the customers is “Online food ordering System” using Web Based Application. The online food ordering system is one of the latest servicers most of the restaurants in the world are adopting. Increased demand of restaurant-goers generated the need for much attention for the hospitality industry. Providing much option with ease of ordering and delivering is the need of the hours. Technological interference has become mandatory to improve the quality of the service and business in this industry. The purpose of this project is to develop an online food ordering and restaurant management system for platinum pier restaurant at Mirage Colombo. Currently they are handling daily routine of their restaurant and food ordering process manually. The proposed online food ordering system greatly simplifies the ordering process for both the customer and the restaurant. System presents an interactive and up-to-date menu with all available options in an easy to use manner. Customer can choose one or more items to place an order which will land in the Cart. Customer can view all the order details in the cart before checking out. At the end, customer gets order confirmation details. Once the order is placed it is entered in the database and retrieved in pretty much real time. This allows Restaurant Employees to quickly go through the orders as they are received and process all orders efficiently and effectively with minimal delays and confusion. The online food ordering system gives restaurants the ability to increase sales and expand their business by giving customers the facility to order food online. Also it simplifies the restaurant management process also. The system was developed using the PHP and Java language while following Model-View-Controller model. Interfaces improved by using the Jquery, HTML and FusionChart were used to generate reports. The system runs on Apache Tomcat web server and MySQL for database in Windows environment. According to the specified requirements, the system was designed and developed using methodologies and technologies mentioned above. The system has fulfilled its requirements and is successfully implemented.