Web Based Hotel Reservation / Management System for Namala Holiday Resort (Namala HMS)

Abstract

In Sri Lanka management of catering, restaurants and small sized hotels / motels is mostly handled manually, due to lack of knowledge, disinterest for sophistication, current ability to manage the business needs with manual operations, slow uptake on computerization or any other technological approaches. However, the projected business enhancement will require improvement of management systems for which computerized technology usage could certainly be of assistance. It is in this context a computerized business management system was prepared for Namala Holiday Resort, Dambulla. Namala Holiday Resort is a well-established hotel having a large number of loyal customers. It is due to its location, facilitations, service delivery and hence the earned reputation. With the popularity of domestic tourism and the growth in numbers of foreign tourist groups, the demand for Namala hospitality services has enlarged than that experienced a few years back. The need for a systematic, technologically improved version of business management intervention has thus become essential. The development of a management system was the outcome of the request made to the researcher. The requirement analysis, design and the development of this system was achieved through object oriented techniques. Unified Modeling Language (UML) diagrams were used to analyze the requirements and to draw the design. The architecture used for the system is Model view controller (MVC) architecture, which stands for Model, View and Controller?. PHP server side scripting language was used to develop the system while MySQL was used to implement the database. XAMPP server was used to develop the system. Currently the system is done up to the Design Stage. All the studies of the domain are completed, requirements were identified, development methods & methodologies were chosen and the system design, database design & user interface design were done using the chosen methods & methodologies.