Sales Force Management System for Bluechip Technical Services (Pvt) Ltd.

Abstract

At Bluechip Technical Services (Pvt) Ltd Sales Force Management was done manually. Lead Management, Customer Contact Management, Sales Opportunity Management, Customer Account Management and Quotation Creation were being done using spreadsheets by individual salespersons in their computers. With the manual spreadsheets based system, tracking all sales opportunities in one place and compiling and organizing data from multiple documents were stressful exercise and also this process was more likely to misplace or lose those information. Therefore Bluchip implemented Web based Sales Force Management System which manages the sales team s manual and repetitive steps, giving them more time to sell and focus on turning leads into customers. With the Sales Force Management System, Management has access to all the sales forecast related data online and can run its own reports without even having to wait for status updates from sales persons. Minimizing the lag time between salespeople and their managers allows company to make the most of its efforts and Sales Management System allows Company to store information in a centralized server system. System development and implementation were done using open source tools such as PHP, My SQL and Apache sever environment. As the system is web base user can work with most of the currently available compatible web browsers. Moving from manual system to electronic system in order to manage Leads, Customer Contacts, Sales Opportunities, Customer Accounts and Quotation Creation enhanced the marketing effort and productivity immensely as opposed to being done using spreadsheets by salespersons on their computers. With Sales Force Management System, tracking all sales related information in one place organizing data for management report made easy.