Information Management System For Tharaka Learners

Abstract

In the modern world all the manual systems in office environments are being computerized along with the development of Information Communication Technology (ICT). The main reason is that the computerized system becoming more popular in its reliability, comfortability, time and resource efficiency. Tharaka Learners is one of the leading driving schools in Mawanella since 2005. At the moment they have two branches with ten employees and about 50 monthly registered customers. Currently the Learners maintain a manual system for all their day-to-day activities. Because of this manual documentation system they have been facing many problems in customer relationship management such as class schedules being overlapped, payments not made on time, inefficient reporting, and missing records of vehicles maintenance and servicing etc. To overcome aforesaid problems in the current manual system and to provide better service to their customers, Tharaka Learners has decided to move from their traditional manual documentation system to a computerized information management system. The system described in this report implements major functions of the organization such as customer registration handling, payment handling, branch management, vehicle management, class scheduling etc. One of the distinctive advantages of the system is generating monthly reports on above mentioned activities. The monthly reports represent about the company status and the management can observe continuously and make decisions on the company growth. The proposed system was analyzed and designed by using Unified Modeling Language (UML) and client server architecture. System design was done by the help of WAMP sever as the web server, MySql as the database management system and Hypertext Pre Processor (PHP) as the sever side scripting language. NetBeans IDE was used for code editing purpose. Testing has been done by using black box testing and white box testing methods. At the end of the development the system delivered to the client and the staff was trained to use the system effectively.